SHIPPING & RETURNS

RETURN POLICY

 

WE WANT YOU TO BE COMPLETELY SATISFIED WITH THE MERCHANDISE YOU HAVE PURCHASED. IN ORDER TO KEEP YOU 100% HAPPY, WE HAVE COME UP WITH AN EASY EXCHANGE POLICY WE HOPE WILL SATISFY YOUR NEEDS.

 

·      MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS UPON RECEIPT OF THE ITEM TO BE ELIGIBLE FOR AN EXCHANGE OR STORE CREDIT. PLEASE NOTE, IF THE ITEM WAS A CUSTOMIZED PIECE, IT WILL BE FINAL SALE. UNLESS APPROVED OTHERWISE BY OUR CUSTOMER SERVICE REP.

·      MERCHANDISE THAT IS RETURNED AFTER THE 30 DAYS WILL ONLY BE ELIGIBLE FOR AN EXCHANGE OR STORE CREDIT.  

·      MERCHANDISE MUST BE RETURNED IN IT’S ORIGINAL CONDITION; MERCHANDISE CAN NOT BE WORN, STAINED, AND/OR DAMAGED.

·      CUSTOMERS WILL NEED TO BE RESPONSIBLE FOR ALL SHIPPING PROCEDURES INCLUDING APPLICABLE SHIPPING FEES. WE MUST RECEIVE THE UNWANTED GARMENT FIRST THEN WE WILL SEND YOU THE NEW ITEMS YOU ARE EXCHANGING OR YOUR STORE CREDIT NUMBER.

·      PLEASE ALLOW UP TO 7 DAYS UPON RECEIPT FOR EXCHANGES TO BE PROCESSED.  

 

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